The hotel is perfectly situated in a beautiful piazza, capturing the essence of historical Florence. The rooms are elegantly decorated with stunning views, but the coffee could be more flavorful. The service is exceptionally welcoming, with attention to detail. The location is outstanding, offering easy access to iconic Renaissance landmarks. Dining offers a convenient and tasty start to the day. A few small issues with Wi-Fi connectivity.
Rooms
9.0
The rooms are beautifully decorated with lovely views.
Service
9.0
The staff was extremely welcoming and attentive to all our needs.
Location
9.0
The hotel is situated in a prime location in a beautiful piazza, close to key attractions.
Dining
7.0
The morning coffee lacked depth of flavor, but was still a nice way to start the day.
Facilities
8.0
The facilities are well-maintained and offer a comfortable stay.
Historical charm
Wi-Fi connectivity
Allen
United States,
January
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The rooms were spacious and in an interesting loft configuration, but there were some minor inconveniences like the shower in the entire bathroom. The service had its ups and downs, with helpful staff for most things but less eager to assist with basic requests. The location was perfect for exploring the city, offering easy access to historical sites and attractions. The dining experience varied from poor service in the dining room to a great 'help yourself' style breakfast setup. Overall, a decent stay with some room for improvement.
Rooms
8.0
The rooms were very spacious and had a unique loft setup with separate sleeping areas, but the shower situation was a bit odd.
Service
7.0
The staff had moments of being really nice and helpful, especially during breakfast service, but could be grumpy when asked for basic items.
Location
9.0
The hotel's location was perfect for exploring the city, close to major attractions and in a quiet, charming area near historical sites.
Dining
7.0
The dining experience ranged from poor service in the dining room to enjoying a great 'help yourself' style breakfast with quality items.
Facilities
8.0
The facilities offered a comfortable stay with decent amenities to enhance the overall experience.
Ross
United States,
January
2024
8.6/10
Staying at this hotel was a true taste of Florence, with comfortable rooms overlooking one of the most beautiful squares in the city. However, the lack of natural light and outdated furnishings on the top floor could be improved.
Rooms
8.0
The rooms were very comfortable and in keeping with the atmosphere of the building.
Service
9.0
The staff was extremely nice and helpful, providing great recommendations and assistance for various services.
Location
9.0
The hotel's location was within walking distance of all centralized tourist spots, making it convenient for exploring Florence.
Dining
8.0
The dining experience offered a nice selection of breakfast items in a charming dining room.
Facilities
9.0
The hotel facilities were well-maintained, offering a lovely ambiance for guests.
Great location
Limited natural light
Anthony
United Kingdom,
November
2023
7.6/10
The hotel was very noisy in the morning due to its location facing the square, which was disappointing. However, the room size was the largest I have ever seen in Europe.
Rooms
7.0
The upper loft 'master suiteKing' with small tub-shower bath and lower community room with 3 single beds were disappointing due to the noise from the square. The room size was impressive, the largest I have seen in Europe.
Service
9.0
The service was extremely friendly and helpful. The staff were professional and caring, making the experience enjoyable.
Location
8.0
The hotel is located next to the Ospedale degli Innocenti in a central and renaissance building, which was charming. The square facing the noisy area, but the back garden is quiet and welcoming.
Dining
7.0
The dining experience was average with room for improvement, especially in the pastry/breads department. However, the food was plentiful, varied, and delicious.
Facilities
7.0
Adrian
United Kingdom,
May
2023
8.6/10
Staying at this hotel was a wonderful experience overall! The rooms were lovely, perfectly fitting the astonishing 15th-century building that overlooks the beautiful Piazza S. The service was exceptional, particularly the bartender and bell person. The location was excellent, making it easy to explore all the main historical attractions on foot. The dining experience could have been slightly better, but the facilities were great.
Rooms
9.0
The rooms are a good size and fitted the wonderful ancient building perfectly. A cozy retreat in the heart of the city.
Service
9.0
The staff was super cooperative and accommodating, making my stay truly enjoyable.
Location
10.0
The hotel is situated in Brunelleschi's beautiful piazza, offering a sheer delight to experience Renaissance Florence.
Dining
7.0
The dining experience, although down the street, could have been a little bit better given the hotel's high standards.
Facilities
8.0
The hotel offers everything you need for a comfortable stay, ensuring a pleasant and relaxing visit.
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